Bella Italia - Basildon

Very disappointed with service. 20 minutes wait to order a drink and although the waiting staff tried hard, there was insufficient of them.

Our meal was very good cooked just right staff lovely.

Waitress tried to overcharge me for a extra beer. When i questioned it she didn't apologise just reissued the bill. This is quite common when dining on a company credit card. Also she kept touching my arm and shoulder which was most annoying.

Calamari was excellent as always. Everybody enjoyed their mains from steak to ravioli all served beautifully & hot. Staff were attentive and friendly. Management excellent also.

Service was much better this time food was hot and enjoyable

Tables not cleared, food on floor and staff walked in it, poor service, no atmosphere, chicken overcooked - not worth the money and won't he recommending it to friends and family

Wait a long time for drinks no mushrooms in my Marco polo

we made the mistake of dining Saturday afternoon; the music was very load and and the acoustics in this restaurant is poor; it was very noisy ; Children running around, screaming etc and the staff ignored it; the service was poor and the pizza we ordered was very difficult to cut; we should have complained but as we were using Tesco club points we felt it would be a cheek; we have used the bella in Southend and always enjoyed it; we will give this one a miss in the future; I am sorry for such a bad report but you may be able to gain from it.; I never mark places we visit poor as it may have been a one off so three is the best I can do.

Nice clean restaurant booths are my favourite. Friendly staff food good and hot and they take Tesco vouchers !!

Good food, but service sadly lacking. Always had reasonable service before, but on this occasion, not good at all.