Reviews of ASK Italian - Hereford

Very slow bringing main course

Not a good experience this time, due to lack of staff, restaurant was very busy probably because there was an event on at the cathedral across the road and as is normal people do tend to go to Ask for dinner beforehand. Surely you should have been aware of this? Food was average but that came before our bottle of wine to have with it, well, normally one gets it before the food!

The Hereford ASK has been refurbished. It looks very good. A little bit of Christmas when you walked in. I had the Tuscan Soup to start, unfortunately it was barely warm so I had it reheated and then it was delicious. The Pizza Prima was good. I have never ordered pizza before and this was very nice. My husband enjoyed the mushrroms and had a Ceaser Salad and a portion of delicious chips and dip. He loves enjoying a lager in the frosted glasses, he says it m akes all the difference. Enjoyable meal before going to the pictures.

Good food in pleasant surroundings. The pork belly dish was well presented and very tasty. We were made to feel very welcome by the gentleman who served us.

Service very good although restaurant was quiet at time we ate. Clean and tidy and food was very good as usual

Food OK but probably initially frozen. Very slow service Uninspiring

Excellent menu, friendly and efficient service and good quality food.

Lovely to sit with doors open on a warm evening. Food was good. Staff were excellent despite being too busy, and even gave a discount for us having to wait for everything!

Firstly our dedicated waiter was wonderful - very friendly and responsive. However, the food was a completely different experience. Half of our group had ordered Calzones and half pasta. All of the pasta dishes (2 adults and 1 child) were stone cold. They had obviously been left standing waiting for the Calzones from the oven. The staff were very apologetic and responsive but when the food returned it was just tepid not piping hot as you'd expect but with being a big group with a hungry child we had no choice but to eat it really as we didn't have time to send it back again. In addition the child's pasta was vegan and was served with Parmesan cheese. We queried whether the cheese was vegan to which they replied yes but then when it returned from bring heated up it was served with a different frozen vegan cheese which was inedible anyway. The dish wasn't meant to be served with any kind of cheese but the chefs obviously weren't familiar with the vegan menu. This could have been a very serious matter for our daughter who is allergic to dairy if we hadn't checked. In addition to all this there were several desserts not available and the wait for the desserts was lengthy. We were offered a reasonable discount by the restaurant who were very apologetic. Unfortunately we will not be returning and will not recommend this restaurant to others as the restaurant wasn't busy so should have been able to cope with our group of 8 and the issue with the allergies is unforgivable and could have been very serious.

We took our children out for tea and had a lovely time. The staff were attentive and kind. The food was delicious. Thanks Ask - Hereford.