aqua shard

Richard B. • 1 review

28 March 2024

5/10

Delicious food, incredible views BUT appalling service. The wine didn't arrived, my wife has a nut allergy which was pointed out on the booking and reiterated when we arrived but they still brought her broccoli covered in nuts!! When we complained the waiter was rude and said it wasn't his problem as he didn't take the order! I have to say the management did sort it out really well but the people on the next table were served cold chicken and had to complain so we know the problems were not restricted to us

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Marina H. • 1 review

22 February 2024

4/10

It was my milestone bday lunch with my family. I did want it to be special. However, the service was terrible, plus they did not even wish me which felt awful on such an occasion.

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M B • 1 review

15 February 2024

9.5/10

Think it was a busy night probably over booked as quite a few couples including us had to wait at the bar for 30 mins until the table was ready. Been quite a few times and this is the first so take with a pinch of salt

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Daniela S. • 1 review

9 February 2024

10/10

We had amazing experience in aquashard . The view of London city is outstanding. We was well looked after by Daniela and she made sure we were satisfied and happy. Strongly recommend this restaurant. Definitely going back again!

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Gerardo T. • 1 review

3 February 2024

8/10

Super location but poor menu

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Eugene P. • 3 reviews

6 January 2024

9.5/10

Very nice for a romantic date night the views are amazing, the food was very lovely if you have a bottle of water on your table your glass will never be empty as members of staff will top you up as they walk pass the only down fall for My night was I paid in cash and my change should of been around £17 the waiter said we many not have the change for you sir. He took the bill with the money and never returned to even explain anything to me.

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Atul B. • 5 reviews

26 December 2023

10/10

Though we were late by almost an hour, restaurant still accommodated us. Food was delicious and service was good and attentive. Overall great experience

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Gemma G. • 1 review

2 December 2023

7/10

Booked in November for a treat with the girls. Whilst we had a lovely time company wise the restaurant I felt did not live up to our expectations. Firstly we had to wait 30 mins for our reserved table, the brunch menu was increased from when booking from £55 to £65 although when questioned they did honour the price eventually and explained it was because the festive menu change. Good choice of food although I don't understand why you have supplements for sides this should be part of the meal. We went for the wine pairing this was a perfect choice. Although I have to say the music whilst pleasant got annoying after a while, we were sat near a table with young children which I have no objection too but felt it was very noisy and the waiter was entertaining them so it really wasn't something I was expecting. Not sure because we obviously highlighted the menu change it felt like they were making us wait as tables before us seemed to get served first. It's Sadly I will not return.

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Maren B. • 1 review

24 November 2023

5.5/10

The view was amazing and the staff was kind and helpful. But the prices do not match the quality of the food. The food was served cold and the tastes were not that great with weird flavors put together. On the other hand our waitress was understanding and helpful and offered compensation for the cold food.

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Radhika D. • 1 review

15 November 2023

4/10

A complete NO GO for Vegans. Food taste doesn’t meet average standards. We ordered the Pumpkin and sage ravioli - undercooked, cold. The Vegan Steak - tasted like a frozen pack put into the oven and served. The broccoli was burnt. Moreover, Didn’t feel welcome at all.

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Chris H. • 1 review

1 November 2023

10/10

A candlelit dinner on a stormy, rainy night at Aqua in the Shard. Exquisite food, a glass of excellent New Zealand pinot noir, & wonderful company. Just perfect.

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Alok B. • 2 reviews

11 October 2023

6.5/10

Good ambience but very few selections fir vegetarian and also few tables next to the windows

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Andry S. • 2 reviews

8 October 2023

10/10

We had an amazing afternoon. The service, the food and the atmosphere. The staff were very polite and eager to serve. 10/10.

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carol m. • 2 reviews

18 August 2023

6/10

The venue was excellent! But really let down by the restaurant which ran out of side dishes for our main courses so we had half a meal. Quite dissapointing :-(

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Ewa J. • 2 reviews

16 July 2023

10/10

Lovely time with my family! Service and food on the top level! ????

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Katrina B. • 1 review

1 July 2023

10/10

First time eating at the Aqua Shard, it did not disappoint. Absolutely fabulous atmosphere and service.

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Teresa K. • 1 review

22 June 2023

5/10

Very over priced slow service and got charged for things I don’t have but only realise after I got home and got charged 15% service charge

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Natalia P. • 2 reviews

18 June 2023

8.5/10

The restaurant has an excellent view, the environment is warn and beautiful. Really good service from the beginning till the end. Waiter and Waitress were so kind and gave a good treatment. The only thing I could point out is to be told that there is a requirement in the dishes each person should take as minimum, just to avoid any awkward situation.

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Elina V. • 4 reviews

11 June 2023

7.5/10

Not impressed with the food, quite basic for the price. But the views are ????

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Francesca G. • 1 review

30 May 2023

7/10

Unfortunately I must admit it is overrated. Beautiful view of course but prices and level of service do not match at all! Food is good but service appalling. Disappointing experience.

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