Amba Hotel Marble Arch

Awful food, the restaurant had 3 other tables in the whole duration we were there however we were served by 5 different people. Our starter didn’t arrive till we chased for it, she apologised and bought it straight away. Our mains were terrible, I ordered a ribeye steak that came with fat on it that covered a third of the meat. The chunky chips which you have to pay extra for were hard and cold. The salad I had ordered with out dressing cane as just a portion of rocket on a side plate. When asked if our meal was ok I advised of the fat which they could see on the plate and they removed the service charge from the bill ? As far as I’m concerned a service charge is an optional fee and I certainly wouldn’t have paid it regardless but I did not find that satisfactory at all. I work for a company that frequent this hotel often and I will ensure we will not be using your service again. Absolutely awful food and terrible service.

A perfect place for a afternoon tea after some hours shopping!
Not to little and not to much, just perfect and great service

Friendly staff, nice restaurant and a great afternoon tea, only downside was a rather small selection of teas but everything else was very good

Quality food
Good service
Pleasant atmosphere

Excellent service and very good food especially portions.

the afternoon tea was amazing

We went for afternoon tea and I have to say the service from all members of staff was truly EXCELLENT! Everyone was friendly, warm and attentive but not invasive; it really added to the experience. The sandwiches and the scones were tasty, as were the drinks. We found the sponge cake was a bit dry but the other cakes were nice. The whole environment is peaceful and quiet, a great way to spend an afternoon!

excelent, very good,beautiful ambient

Excellen

I was there on Friday 18th of August, after a long day with my husband. I finished work in Bromley Common, took the train to London Victoria and met my husband at John Lewis to take him for a drink to roof top garden bar as he had never visited the place, so you can imagine we were very hungry once we got to Amba Hotel, the waiter served us was very polite, served the presseco with bottle and was very professional, but the we had to wait a long time to be asked for our starter and dinner. I like the hotel& the food but the service was very slow and the food was not what I really expected. I like the Amba Hotel as is in Oxford Street and handy if you are shopping but like a bit of ambience and faster service and fine dinning menu. I hope the hotel improves the qualiy of food and the service will be faster. Waiters are very polite& normally do their best. I normally purchase a Buyagift voucher and pay as normall customers but only I pay in advance. Thank you