Amba Hotel Marble Arch

Unfortunately we were not impressed by this meal. It was good value for money on the set menu, but that is where the positives end. On arriving at the restaurant we advised them that we had a theatre booking so would need to leave within an hour and a half. They said this would not be a problem and we ordered promptly. Whilst my husband was in the toilet the included sparkling wine arrived before we had a chance to mention that he had wanted a soft drink instead but could not get the waiters attention after to change the drink. The duck salad starter was fine. I thought it might have been crispy duck but that was just my preconception as our local pub does a lovely warm crispy duck salad. The chicken was over cooked. So much so I had to eat the inside of the chicken breast leaving the outer area as my knife could not cut through it. At the opposite end of the scale the fruit crumble was cold. This made the topping so hard when cutting through it with the spoon the crumble topping surface splattered across the table. Trying to eat cold crumble with ice cream was not pleasant and after one mouthful I stopped. The waiter asked for feedback and when I pointed out the crumble was cold he offered to warm it up! I might have accepted the offer except we were only served the dessert 10 minutes before we had to leave. Considering we asked for a not too unreasonable turnaround the service was slow and we waited a long time between all three courses. They had already included service charge and we did not have the time to ask them to take it off the bill. I would not go back there again even with the set menu deal

Friendly staff who were attentive. Food was value for money. Shame that night one of the diner did not get the bream fortunately the alternative sea bass was offered.

Staff were attentive, and certainly dealt with any issues we had (like dealing with the vouchers when the bill came). The food was good and filling. Didn't ask for 'tea refill' but could of asked ourselves too. Overall great experience, would definitely go again.

Beautiful, unexpected Art Deco interior with great ambience, excellent steak, a great value deal.

Awful food, the restaurant had 3 other tables in the whole duration we were there however we were served by 5 different people. Our starter didn’t arrive till we chased for it, she apologised and bought it straight away. Our mains were terrible, I ordered a ribeye steak that came with fat on it that covered a third of the meat. The chunky chips which you have to pay extra for were hard and cold. The salad I had ordered with out dressing cane as just a portion of rocket on a side plate. When asked if our meal was ok I advised of the fat which they could see on the plate and they removed the service charge from the bill ? As far as I’m concerned a service charge is an optional fee and I certainly wouldn’t have paid it regardless but I did not find that satisfactory at all. I work for a company that frequent this hotel often and I will ensure we will not be using your service again. Absolutely awful food and terrible service.

A perfect place for a afternoon tea after some hours shopping!
Not to little and not to much, just perfect and great service

Friendly staff, nice restaurant and a great afternoon tea, only downside was a rather small selection of teas but everything else was very good

Quality food
Good service
Pleasant atmosphere

Excellent service and very good food especially portions.

the afternoon tea was amazing