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Alexander House Hotel

Alexander House Hotel & Utopia Spa, East Street , Turners Hill, East Grinstead, RH10 4QD +44 1342602010

(((() Modern European
  • Alexander House Hotel - West Sussex
  • Alexander House Hotel - West Sussex
  • Alexander House Hotel - West Sussex
  • Alexander House Hotel - West Sussex
  • Alexander House Hotel - West Sussex
  • Alexander House Hotel - West Sussex
  • Alexander House Hotel - West Sussex
  • Alexander House Hotel - West Sussex
  • Alexander House Hotel - West Sussex
  • Alexander House Hotel - West Sussex
  • Alexander House Hotel - West Sussex
Average
Main course: £20
Food spend: £35

Excellent.
Outdoor ambiance was great, with sinking sun but never cold. Great attention.
And we had a short time scale so wanted a quick but delicious meal....
Which is exactly how it worked out for us.

Keith 27 May 2018
from London

View all 359 reviews

Surrounded by 120 acres of private gardens and parkland Alexander House Hotel boasts 2 award-winning restaurants and a delightful afternoon tea lounge. During warmer weather, guests can enjoy the tranquil courtyards of this spectacular manor house.

With an AA Rosette for its excellent food, Reflections restaurant at the Alexander House Hotel provides a relaxed, contemporary setting for a straightforward menu of freshly prepared food.

A range of options are available for Afternoon Tea at Alexander House in East Grinstead, offering a flexible take on this British dining treat. A carefully selected range of teas from around the globe can be enjoyed with fresh finger sandwiches, homemade scones, and irresistible pastries and farmhouse cakes.

Awarded 3 AA Rosettes, the AG’s menu offers luxury European fine dining. Championing seasonal ingredients and local produce, favourite dishes include smoked fillet of Sussex beef, with wood sorrel & beer gnocchi, or decadent peanut and banana parfait with coffee sorbet and dark rum.

A stunning 5-star retreat set in the heart of the countryside, Alexander House sits 9 miles from Gatwick Airport.

Alexander House Hotel

Alexander House Hotel & Utopia Spa, East Street , Turners Hill, East Grinstead, RH10 4QD

Contact +44 1342714914
Reservations +44 1342602010
Website

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Customer reviews for Alexander House Hotel

4.3 (((() (based on 359 reviews)
87% of diners recommend this restaurant
  • Food (((()
  • Value ((((*
  • Ambience (((()
  • Location (((()
  • Service (((()
  • Drinks (((()

Recommended for

  • afternoon tea (177)
  • dinner (167)
  • luxury (150)
  • romantic (134)
  • lunch (85)
  • breakfast (68)
  • views (68)
  • private dining (63)
  • business (37)
  • al fresco (36)
  • trendy (33)
  • value (25)
  • large parties (23)
  • entertainment (16)
  • child friendly (10)
  • ((((( 17 June 2018 by Rosemary from Lindfield

    The wholedining experience was wonderful and beautifully presented. The wines were good but rather expensive

  • (**** 13 June 2018 by Emma from Kent

    We were left very disappointed by the general service of the staff at Alexander House Hotel. We booked an afternoon for 6 adults and 2 children for my mother in laws birthday. What should have been a lovely afternoon together ended up being fairly stressful due to the staff ignoring us for the first 45 minutes of us being seated. We then had to ask for our tea.... as we were starving and hadn’t even been served or asked what drink we would like. Hoping that would gee up the service we asked for drinks. However, then a group of ladies who were seated after us were served before us. Trying to keep two young children quiet with no food for 55 minutes whilst others were being served around us was disappointing and not what we expected from Alexander House Hotel. When we asked where our food was we were then told it was because my son had a dairy and soya allergy, even though I had added this to the booking on the Friday before and also followed it up with a phone call. The food when it did arrive was lovely and one waitress was particularly good with our children. However the rest quite frankly were poor and didn’t engage with us generally. When the bill came and £25 worth of tip had been added I asked it to be removed due to the lack of service we had received. This was done, but with no apology or any questions about why we felt the need to remove it? Why? Does that happen a lot?
    A response and explanation from your hotel would be appreciated. Thanks.

  • (**** 13 June 2018 by Roger from Godstone

    We had not been back to the Brasserie for a couple of years as we were disappointed by the food offering! This time was the same no fish cakes and when I went for the chicken with an extra which was grilled large garlic prawns on a skewer all I can say that they looked like they were frozen and not large 3 in total ! for £7.50 absolutely terrible just looked something out of a packet not even grilled properly and certainly no garlic !!! Will not be returning a real shame as I did have a corporate event there some years ago

  • ((*** 12 June 2018 by Ian from East Grinstead

    Overall poor and over priced. A wait in the bar for our drinks order, two G&Ts £22 but no canapes, nuts, olives anything !
    Restaurant feels like an up market cafe, tables too close, plates slipping on the table etc
    Starters tiny for the price and not great, but the ribeye steak was so thin....less than 1cm, but full of gristle, not just ribeye fat but tough gristle. I was offered an other steak but by then too late. No real apology just "we'll change it for you.

    Then the bill ! How many of us just put a card down without checking the bill ? My £45 bottle of wine had suddenly turned into an £80 bottle as if by magic...again no real apology just "I'll sort it out".

    Then of course the standard 10% service charge, well having been a food & beverage manager for a 4* hotel I realise the service charge may or may not go to the staff but this is the first time that I have asked for it to be removed. Quite honestly dreadful especially when they have competition just down the road at The Gravetye Manor which is of course fantastic

  • ((((* 8 June 2018 by Charlotte from East Grinstead

    Gorgeous setting on a gorgeous day, we sat outside on the terrace, the afternoon tea Tea list was quite extensive and not just a normal tea bag thrown in a pot. Lots of treats, very filling for two - maybe more savouries needed, a few more sandwiches and just one scone each not two. But then it is afternoon tea. The waitress was lovely, sweet, polite and informative.

  • ((((( 4 June 2018 by Noel from Copthorne

    Excellent food and service. We were really well looked after from moment we arrived. Led through to champagne bar where we were served canapés and browsed the menu. Then collected and taken to our table, served us a delicious complementary pre starter/amuse bouche. Whole meal was very special and totally delicious. Service was nicely paced and friendly without being over the top.

  • ((((( 27 May 2018 by Keith from London

    Excellent.
    Outdoor ambiance was great, with sinking sun but never cold. Great attention.
    And we had a short time scale so wanted a quick but delicious meal....
    Which is exactly how it worked out for us.

  • ((((( 22 May 2018 by Alison from Uckfield

    Staff excellent. Service excellent.Lovely dining room . Fabulous atmosphere . Food superb.

  • ((((* 21 May 2018 by Freda from Crawley

    The décor was lovely. Great atmosphere. Great service.

  • ((((* 14 May 2018 by Frederik from Anzegem Belgium

    Everything was perfect.

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