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West 12 Restaurant

12 Hagley Road, Five Ways, Birmingham, B16 8SJ

((()* British
Main course: £12
Food spend: £25
Opening hours
Monday to Saturday : 07:00 - 11:00 & 17:00 - 22:00
Sunday : 07:00 - 11:00.

The afternoon tea was amazing, everything tasted good. And to make our anniversary special the chef gave us something special strawberries covered in chocolate with a little message on it. Would go again for more occasions.

Valerie Dube 12 February 2017
from Birmingham

View all 24 reviews

A casual dining destination, West 12 Bar & Grill serves wholesome British food alongside an extensive wine list and modern cocktail menu. With a relaxed and friendly atmosphere, the restaurant also boasts a sun-drenched terrace.

Executive chef Angelika Duweke has a passion for home-from-home foods and premium produce. The West 12 menu features hearty classics such as steaks and fish and chips, alongside the signature wagyu burger, made daily from tender wagyu beef and served with homemade chips and burger relish. From the indulgent dessert list, sample the likes of gooey chocolate fondant with vanilla ice cream.

The food at West 12 Birmingham is complemented by world wines and hand-crafted cocktails. Sleekly styled inside, the terrace at West 12 Bar & Grill offers al fresco dining and the perfect spot to enjoy Pimms and music on warmer days.

In the Five Ways area of the city, West 12 is a 10-minute walk from Five Ways Rail Station. Birmingham city centre is a 5-minute drive away.

West 12 Restaurant

12 Hagley Road, Five Ways, Birmingham, B16 8SJ

Contact +44 1214521144

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Customer reviews for West 12 Restaurant

3.4 ((()* (based on 24 reviews)
66% of diners recommend this restaurant
  • Food ((()*
  • Value ((()*
  • Ambience ((()*
  • Location ((()*
  • Service ((()*
  • Drinks ((()*

Recommended for

  • afternoon tea (16)
  • child friendly (2)
  • large parties (2)
  • lunch (2)
  • luxury (2)
  • private dining (2)
  • romantic (2)
  • dinner (1)
  • value (1)
  • ((*** 17 April 2017 by Maureen Warner from Atherstone

    Booked a la carte lunch via Bookatable to find that a la carte was not available at lunchtime, this was after being given the a la carte menu and the order being taken to the kitchen.
    After ordering from the lunchtime snack menu we waited above an hour for the food, it's a good job we weren't on a working lunch hour!!
    After clearing the plates no-one offered us desserts or drinks to follow, in fact no-one approached us at all.
    When we asked for the bill alongside hot drinks the waitress came to collect payment within 5 minutes.
    The bill contained 12.5% service charge, not something we wanted to pay after the appalling service.
    The waitress was pleasant although we failed to understand her on a number of occasions.
    A very disappointing visit.

  • (**** 3 April 2017 by Herdeesh Sangha from Birmingham

    We went for afternoon tea. I thought the service was poor. It wasn't very well organised. No menu was provided. They got our drinks order wrong. We spent over £100. I won't be going again.

  • ((((( 27 March 2017 by Rab from Birmingham

    We had a lovely Mother's Day afternoon tea. As we came in the table was ready with my name on it, which was a nice touch. I had told them I had one vegetarian in the party and they catered for them... I didn't mention I was pregnant and didn't realise the foods they provided I couldn't eat... however they also catered for me even though I was last minute and the chef made me some different sandwiches. Staff was attentive and I like the prosecco as well nice touch for the afternoon. We wasn't rushed to leave and spent a good few hours there. They also gave me a few choices on decaf teas which was nice.
    Overall great experience. Thank you.

  • ((((( 12 February 2017 by Valerie Dube from Birmingham

    The afternoon tea was amazing, everything tasted good. And to make our anniversary special the chef gave us something special strawberries covered in chocolate with a little message on it. Would go again for more occasions.

  • ((*** 25 November 2016 by Sacha Shipway from Birmingham

    The sandwiches we got were stale so we sent them back. It took about an hour for them to bring a new platter with fresh sandwiches - which is an unacceptable amount of time to wait. The event had been planned for my nan's birthday so it was more than a little disappointing that we had to wait as long as we did.

    The staff were lovely and very apologetic but the service and the food really wasn't worth the price we paid.

    We did get a discount at the end because of the problem but I wouldn't go back here for afternoon tea and I also wouldn't recommend it.

  • ((*** 4 August 2016 by Jen Gardner from Birmingham

    We were bitterly disappointed with our experience of Afternoon Tea and I have sent an email to the Marriott Hotel confirming this.

  • ((((* 30 July 2016 by Christine Eccleston from Birmingham, United Kingdom

    Very enjoyable experience lovely ambience and good value

  • ((((( 18 July 2016 by George Soltys from Dudley

    afternoon tea was very nicely presented and good service provided. Nice experience, would do it again.

  • ((((* 6 June 2016 by Dawn Quinn from Birmingham

    A lovely relaxing afternoon tea. The food was excellent and so was the service. Would definitely recommend it.

  • ((((* 2 June 2016 by Tracey Barrell from Birmingham

    Good selection of sandwiches and cakes. Very fresh and tasty.

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