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Tom's Kitchen - Birmingham

The Mailbox, 7 Commercial St, Birmingham, B1 1RE

((((* British
Average
Main course: £20
Food spend: £30

Excellent Customer service. Food was amazing! The flavours were delicious.

Jean 22 April 2017
from Birmingham

View all 139 reviews

Blending simplicity with big, bold flavours, Tom’s Kitchen Birmingham is open seven days a week, serving British favourites and comfort food classics in a relaxed and informal brasserie setting. Location in The Mailbox, the city’s number one shopping destination, the restaurant is open for lunch, dinner and their famous weekend brunch.

Seasonality is key to the bespoke Tom Aikens menu, with blackboard specials and rich creations like slow-cooked pork belly with crushed root vegetables, honey parsnips and a pork and apple sauce, or poached monkfish with escabeche, saffron sauce and a herb crust. From the grill come juicy burgers and steaks served with triple-cooked chips, whilst Tom's Kitchen desserts include chocolate and peanut butter fondant with vanilla ice cream.

Brunch at Tom’s Kitchen features gourmet twists, with signature dishes including seasonal berry pancakes, truffle eggs Benedict or Tom’s full English. A varied kids’ menu is also on offer, served at breakfast, lunch and dinner.

In addition to the restaurant, the bar welcomes diners from the restaurant, as well as guests wanting to drop in for an after-work beer or pre-dinner cocktail, offering a selection of craft beers, cocktails, and wines from around the world.

Find Tom’s Kitchen Birmingham within The Mailbox, a 5-minute walk from Birmingham New Street station.

Tom's Kitchen - Birmingham

The Mailbox, 7 Commercial St, Birmingham, B1 1RE

Contact +44 1212895111
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Customer reviews for Tom's Kitchen - Birmingham

4.2 ((((* (based on 139 reviews)
87% of diners recommend this restaurant
  • Food (((()
  • Value ((((*
  • Ambience ((((*
  • Location (((()
  • Service ((((*
  • Drinks ((((*

Recommended for

  • dinner (95)
  • lunch (72)
  • trendy (45)
  • business (28)
  • value (26)
  • large parties (21)
  • private dining (20)
  • luxury (19)
  • breakfast (18)
  • romantic (17)
  • afternoon tea (8)
  • child friendly (6)
  • entertainment (6)
  • al fresco (4)
  • views (2)
  • (((** 24 April 2017 by Majid Rehman from Birmingham

    As a culinary experience, Tom's Kitchen can't be flawed.
    The food was divine. After our respective starters (Ricotta & pigeon) my girlfriend had the venison and I had the pollock... And we shared a creme brulee dessert.
    All of dishes were absolutely amazing.

    However, there were a few service elements which I was actually annoyed about that were not befitting a restaurant of this calibre.

    Firstly, there was way too much interference from the staff. It's great to be asked if everything is okay with your meal... But I felt we were interrupted way too much especially considering there were a couple of extra staff dotted about who we could call upon should we need anything.

    Ok... Let's chalk that one off as bad timing or me being sensitive on this occasion.

    The next couple of points are sort of undisputable:

    There is only 1 unisex toilet available for customer use... (!)
    We attended on a busy Friday night at 8pm where there were anywhere between 30 - 40 people at the restaurant.

    My girlfriend had to leave the restaurant to use the Mailbox toilets (luckily not too far away) and I had to revisit the toilet twice, It was occupied on the first occasion so I spent the next 5 mins having to check whether the occupant had left before I went. (not cool at all)

    And lastly... There was an incident between mains & dessert where me girlfriend and I were in a serious part of a conversation and the waitress was clearing the table next to us.
    She was clearly having a bad day because she dropped the cutlery on 3 separate occasions in the space of a minute at which point we stopped talking altogether for a while to see why this cutlery was so hard to keep hold of.

    I hate moaning... I will usually let things slide and take the good from any situation. But I think if you're spending around £100 on dinner then your dining experience should be memorable for all the right reasons.

    I'll finish on the positive note that the food was exceptional!

  • ((((( 24 April 2017 by Di from Birmingham

    Food was amazing!!! the pigeon to my surprise was delicious and the venison xxx

  • ((((* 24 April 2017 by Debbie Collins from Cheltenham, United Kingdom

    Went for Sunday brunch. Good food, great coffee, friendly service

  • ((((( 23 April 2017 by Peter Strouhal from Wolverhampton

    Great settings; superbly tasty and well presented food; attentive but unobtrusive staff; good value for fixed price menu; fantastic mocktails too

  • ((((* 23 April 2017 by Pamela Worrall from Stourbridge

    This is a very good restaurant. excellent food at reasonable prices. The service was also excellent. The only criticism I have, is that I had Muscles as a starter, but over half of the shells were empty.

  • ((((( 22 April 2017 by Jean from Birmingham

    Excellent Customer service. Food was amazing! The flavours were delicious.

  • ((((* 21 April 2017 by Jean from Birmingham

    The service was excellent- we didn't have to wait for very long.
    The food was good and well served.
    When I go next time I will choose something different from the menu.

  • ((((( 21 April 2017 by Bob Marlow from Sutton Coldfield

    Four of us went for lunch & it really was very good. .Starters & sweets were very tasty but the star of the show was the hake as a main course. Beautifully cooked fish with a superb sauce. Overall excellent value.

  • ((((( 21 April 2017 by Paula Mullins from Caerleon - wales

    Your staff are amazing, The food is Delicious and Bellini's are dEvine. We had a great lunch Thank you.

  • (((** 20 April 2017 by Sandra Pearson-jones from Birmingham

    Had lunch here. I ordered the tagliatelle with prawns. The prawns in the dish were cooked very well but there were only 4 of them. The tagliatelle was overcooked and cloying. The sauce was etremely sweet and reminded me of a sauce from a jar. There was no finesse to the dish and it was very disappointing. In fact I left a lot of the pasta and just ate the prawns. I asked the waitress for parmesan expecting to have it grated on the dish but was handed a small dish of sliced Parmesan! The starter was ok but very expensive for such a small portion. The service was, in the whole, excellent, dependent on which waitress served you. As a couple we eat out in lots of high end restaurants and we were expecting something special but were disappointed on this occasion. The music was far too loud so much so that we couldn't hear the waitress!

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