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Alton Towers Resort - Secret Garden

Alton Towers Resort, Stoke on Trent, ST10 4DB

((()* British
  •  - Staffordshire
  •  - Staffordshire
Average
Main course: £12
Food spend: £20

Service was great. Very polite staff. Catered for my toddlers eating needs. Carvery for 2 and pulled pork burger delicious. Fish was apparently not so good.

Krystle Macdougall 28 April 2017
from Grimsby

View all 123 reviews

A whimsically-styled restaurant on the ground floor of the Alton Towers Hotel, Secret Garden serves up a great selection of British and international recipes, with a great kids' selection including numerous healthy choices.

The Secret Garden menu features a wide variety of brasserie-style flavours, made with the freshest ingredients. To start, there is forest mushroom bruschetta, vegetarian spinach and mozzarella risotto balls, and a sharing platter including salt and pepper chicken wings, BBQ ribs, and grilled corn on the cob. Hearty mains at this Alton Towers restaurant include European favourites like slow-cooked leg of duck with sweet potato mash and summer greens, a tempting grill selection of steaks and burgers, and beer battered fish and chips.

Desserts at Secret Garden restaurant include colourful creations like the oriental fruit salad, fresh lemon tart with crushed meringue and lemon curd, as well as a 'build your own sundae' option.

With unique touches like a central tree ornament and a family-friendly vibe, the Alton Towers Resort Secret Garden is a 33-minute drive from Stoke-on-Trent.

Alton Towers Resort - Secret Garden

Alton Towers Resort, Stoke on Trent, ST10 4DB

Contact +44 1538704609
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Customer reviews for Alton Towers Resort - Secret Garden

3.3 ((()* (based on 123 reviews)
67% of diners recommend this restaurant
  • Food ((()*
  • Value ((()*
  • Ambience ((()*
  • Location ((((*
  • Service ((()*
  • Drinks ((()*

Recommended for

  • dinner (71)
  • child friendly (49)
  • breakfast (45)
  • large parties (25)
  • lunch (18)
  • value (14)
  • views (14)
  • private dining (11)
  • afternoon tea (10)
  • entertainment (10)
  • luxury (10)
  • romantic (6)
  • business (4)
  • trendy (4)
  • al fresco (1)
  • ((*** 21 June 2017 by Vanessa from Leeds

    The menu was poor, not much choice. The food was very average, the burgers were burnt, I know the were described as charcoal grilled, but the were still burnt. The risotto was bland. The service by Claudia was good. Expensive for what it was, don't mind paying if it's good food, but it wasn't.

  • ((*** 14 June 2017 by Georgina Masullo from London

    First impressions were not great as the hostess didn't have a smile on her face, dropped us by the table without saying a word and gave us only one menu (we were three). It was a while until the waitress came over but she was very nice. The choices on the menu were less than good and the dishes we chose were not impressive at all. We've witnessed an argument between the chef and a waiter/supervisor - that's when we got really annoyed. We asked for the bill, which was quick to arrive but no one was willing to come and take the payment. I waved at a few waiters and only one replied 'I'll get someone for you' but nobody came. We went to pay at the front door and left rather disappointed.

  • (**** 9 June 2017 by G Toms from Stoke on Trent

    Noisy environment and not very clean. Vastly unde staffed. The food was below standard and not good value. I had to send my starter back as the Mussels were gritty and in edible

  • ((*** 9 June 2017 by Anoushka Tonks from Huntingdon

    Overall experience was very poor! We dined there this time last year and had a similar experience... it's a shame lessons haven't been learned.

    Good parts
    We were seated quickly and our drinks orders were taken in a reasonable timescale. I also advised our waiter (James) of our starters, our children were very hungry after a long day in the park!
    James was very chatty and welcoming.
    My risotto was cooked to a reasonable standard.

    The poor parts
    * Our waiter needed to retake our starter order (3 plates of nachos) as the "systems were down"
    * it took 55 minutes to get our starters
    *when our starters did arrive my husband and my starter turned up first, our 2 daughters starters turned up 20 minutes later after we had finished ours! So much for eating together as a family.
    * my husbands chicken was so dry it was inedible. We had this removed from our bill
    * James was a lovely waiter but his personal hygiene needs addressing... deodorant is needed. Sorry I don't mean to be rude but It's not nice to smell someone else's body odour whilst eating!

    For a family resort all the restaurants are sadly pretty poor.


  • (((** 7 June 2017 by J Ramsay from Durham

    Like the decor, kids really love it. Food was much better this year, but still a bit over priced

  • (**** 22 May 2017 by Chris Beck from Alton

    had to wait 10 minutes for waiter to take our drinks order and then another 10 minutes for him to take our dinner order the food took 1 hour and don't ask for ketchup that takes another 10 minutes.

  • (((** 15 May 2017 by Michelle from Kent

    We were staying at the AT Hotel so booked a time slot for "breakfast" in the secret garden.
    It was the weekend so it was very busy however we were seated quickly & the service was good - as it always is.
    Unfortunately the same cannot be said about some of the breakfast, as when changes are made it's never for the better it seems.
    We visit & stay up to 3 times a year & this was the worst we have sampled.
    Although the food was replenished very quickly when it ran out - it seems cheaper alternatives are now being used.
    Before there were small individual pots of flavoured yoghurts to choose from - now 2 massive bowls 1 x natural 1 x berry, so unless you like those flavours then you go without.
    They have taken away items from the children's section - chipolata sausages & spaghetti hoops, replacing them with normal sausages & tinned tomatoes!
    They offer Marmite for toast but not Nutella anymore....... kids love Nutella!
    There is a very large selection/variety to choose from to suit most individuals, however this time we felt it wasn't as nice as it had been previously, so we left a little disappointed.

  • (((** 2 May 2017 by Tina Johnson from Wolverhampton

    Food was lovely but such a long wait for courses

  • ((((* 28 April 2017 by Krystle Macdougall from Grimsby

    Service was great. Very polite staff. Catered for my toddlers eating needs. Carvery for 2 and pulled pork burger delicious. Fish was apparently not so good.

  • ((*** 27 April 2017 by Chris Milne from Thornbury

    The service was excellent but the food was n ot good. The food was dry over cooked and generally very disappointing.

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