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Grey

Kingsway, Cardiff, CF10 3HH +44 2920538356

(((() International
Average
Main course: £18
Food spend: £28
Opening hours
Monday to Friday: 08:00 - 22:00
Saturday & Sunday: 11:00 - 22:00.

All very gorgeous atmos and very clean and stylish.

Jo Jones 22 November 2016
from Cardiff

View all 102 reviews

Located in the heart of Cardiff city centre, Grey serves locally sourced food and gins in a bright, chic setting. Magnificent views from the glass-fronted restaurant look out onto Cardiff Castle.

A superb stock of local ingredients is used to craft the rich flavours on Grey’s menu. Local specialties include Cefn Mawr Farm steaks cooked and served on Himalayan salt stones, plus 'Eccentric Gins': crafted locally and drawn from water underground, then matched with tonics and glamorous martini cocktails. Grey presents an on-trend retreat for sampling Welsh flavours.

Grey offers various social and dining experiences, with dining offered from morning through to late evening. Inside, feminine touches and contemporary tones make for a film-set-style ambience.

Both the New Theatre and the expansive greenery of Bute Park are 3 minutes’ walk away.

Grey

Kingsway, Cardiff, CF10 3HH

Contact +44 2920646400
Reservations +44 2920538356
Website

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Customer reviews for Grey

4.4 (((() (based on 102 reviews)
92% of diners recommend this restaurant
  • Food (((()
  • Value (((()
  • Ambience (((()
  • Location (((()
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  • Drinks (((()

Recommended for

  • afternoon tea (89)
  • dinner (22)
  • lunch (20)
  • value (20)
  • views (20)
  • breakfast (18)
  • luxury (16)
  • romantic (14)
  • business (11)
  • large parties (11)
  • private dining (11)
  • child friendly (10)
  • trendy (10)
  • entertainment (7)
  • al fresco (2)
  • ((((* 6 December 2016 by Carl Jones from Abertillery

    What a fabulous experience. Lovely afternoon tea for the wife as a surprise birthday gift,which she really enjoyed. Great friendly staff, and recommend it to anyone thinking to treat someone as a gift.

  • ((((( 5 December 2016 by Ann Hodge from Cardiff

    Service was excellent, food the same, was made to feel very welcome

  • ((((( 4 December 2016 by Alison Tippett from Cardiff

    As it was my birthday I thought I would have a treat and went for the free-flowing prosecco brunch at Cardiff Hilton. My friend and i were seated in the conservatory area of the restaurant on arrival which was very nice. The service throughout was very good with the waitress continuously topping up our glasses. The food was excellent, I had the eggs benedict followed by sticky toffee pudding with salted caramel ice cream which was divine. Very enjoyable way to spend our morning.

  • ((((( 22 November 2016 by Jo Jones from Cardiff

    All very gorgeous atmos and very clean and stylish.

  • ((((* 31 October 2016 by Chris from Cardiff

    Very enjoyable evening x friendly helpful staff will be eating here again ??

  • ((((* 21 October 2016 by Brian Roberts from Holywell

    Food is very good indeed, very good value and the service was excellent, my only adverse comment would be the restaurant itself, the seating is not what I would expect from a restaurant in a very good hotel, fairly utility.

  • ((((( 12 October 2016 by Hilary Leigh from Cardiff

    Very enjoyable afternoon/evening polite staff very welcoming made to feel special . Food was very tasty and fresh and was set out very nice.

  • ((((* 14 August 2016 by Lorraine Coultis from Cardiff

    Lovely afternoon tea, great professional service.

  • ((((( 14 August 2016 by Bev Ward from Cardiff

    Staff very friendly and helpful! Food was lovely it was a shame the front part of the restaurant looking out to the castle was closed as the inside bit was quite dark but the staff and food made up for it x

  • (**** 13 August 2016 by Emma from Cardiff

    Hi, I would like to make a complaint.
    I booked for afternoon tea for 3 people on the 10/08/16 and quite frankly I am appalled with the service I received.

    On arrival, we were greeted and rushed to a tiny round table not adequate for afternoon tea. I understand that the Razzi restaurant is undergoing refurbishment but the table to were given was embarrassing. Although having pre-booked the standard afternoon tea, our table was not set up for this. Our table was dressed with prosecco glasses, even though this had not been booked. This was embarrassing as I had booked the standard afternoon tea as a treat for my Nan, and on arrival, I had to explain to her that I had not paid the extra for prosecco - how humiliating. The table should have been set up for our reservation.

    When the afternoon tea and coffee arrived, I was embarrassed that the coffee was Costa coffee - it felt as if I was in a common cafe, not the Hilton Hotel! As for the afternoon tea cakes and sandwiches, this arrived on the wooden stand as expected, however, as mentioned previously, this was too big to accommodate our table.

    Having 2 stands of afternoon tea on this tiny table meant that we were cramped, unable to clearly see the afternoon tea and one another as this took up too much room on the table.

    On a previous experience, the waiters were attentive and asking whether we would like more tea/coffee. However, on this occasion the staff were not useful. In fact, I had to walk to the bar and ask for a tea myself - what a shambles.

    When the bill arrived, this was wrong and I had to point out to the staff that they had overcharged us.

    Overall, this was an utterly disappointing experience and I am ashamed that the Hilton Hotel would cause such an embarrassment whilst dining for my nan's birthday celebration.

    I did not want to complain on the day as I did not want to ruin the day anymore for my nan and I felt completely embarrassed by how we had been treated.

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