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Grand Harbour Hotel

West Quay Road, Southampton, SO15 1AG +44 2081281910

(((** British
Average
Main course: £14
Food spend: £25
Opening hours
Monday to Sunday: 12:00 - 18:00

I booked a cream tea for some of my family who were celebrating my daughter's graduation.
The sandwiches, cakes, scones and drinks were delicious.
The waiter/barman who served us was very attentive.
It was a lovely afternoon spent after the graduation.
Thank you.

Helen 18 December 2016
from Southampton

View all 79 reviews

In the iconic 4-star Grand Harbour Hotel in Southampton, Marco’s Steakhouse is an elegant destination for relaxed, contemporary dining. Gleaming with natural light from towering windows, the restaurant is a chic space of gold carpets and carved wooden panels.

Seasonally select yet diverse, Grand Harbour Hotel menu ranges from rustic fish stew, with aioli and croutons, to sumptuous braised short rib of beef with forest mushroom and onion tart and a chive and Dijon mash. Sumptuous offerings from the grill feature a 28 day-aged chateaubriand, while desserts include a delectable Black Forest chocolate torte with lashings of Chantilly cream and kirsch.

An extensive wine list at Grand Harbour Hotel in Southampton incorporates classics grape varieties, special picks from the cellar and exciting New World arrivals. The grand and spacious dining room of the restaurant is accompanied by the conjoining Hantum Atrium Bar, a chic and relaxed pre-dinner drinks spot.

Looking out over the River Test, Marco's at the Grand Harbour Hotel is a 5-minute walk from West Quay Shopping Centre.

Grand Harbour Hotel

West Quay Road, Southampton, SO15 1AG

Contact +44 2380633033
Reservations +44 2081281910
Website

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Customer reviews for Grand Harbour Hotel

3.2 (((** (based on 79 reviews)
59% of diners recommend this restaurant
  • Food ((()*
  • Value (((**
  • Ambience (((**
  • Location ((((*
  • Service (((**
  • Drinks ((()*

Recommended for

  • afternoon tea (35)
  • dinner (11)
  • romantic (11)
  • value (9)
  • lunch (8)
  • business (7)
  • large parties (7)
  • luxury (7)
  • private dining (6)
  • views (6)
  • breakfast (4)
  • child friendly (4)
  • trendy (4)
  • al fresco (2)
  • (**** 22 December 2016 by Robert nicholson from Guernsey

    I'm surprised u ask - I think it was probably the worst meal I have ever eaten.

  • (((** 21 December 2016 by N/A from Fareham

    We came here to eat for our 2nd wedding anniversary, We got married in the hotel and stayed last year also (in total this is our 6th stay).

    We found the restaurant had no atmosphere on this occasion, no music or Christmas decorations. Staff were nice though it must be said.

    They didn't have the drink i wanted (diet coke) i would have thought a top hotel would have a plan B, even sending out for some bottles? My main, vegetable curry, was okay. £15 for an okay curry is not what i expect after having fantastic food before.

    My wife's main, lamb, was good but a little over done plus they ran out of green beans! just send someone out to get some maybe? We then wen to the bar, no Zinfandel Rose, my wife had this in the restaurant but she cant have it in the bar apparently?

    We will be back next year for a drink but don't think we will eat again , a real shame. With parking it was nearly £60 for a okay meal, i would expect a bit more really.

  • (((** 19 December 2016 by Melissa Davis from Southampton

    Booked restaurant for afternoon tea. Good table near window overlooking garden. Food was average, cake stand had many large chips! Our waitress disappeared once she had brought the food - no check to see if everything was ok.

  • ((((( 18 December 2016 by Helen from Southampton

    I booked a cream tea for some of my family who were celebrating my daughter's graduation.
    The sandwiches, cakes, scones and drinks were delicious.
    The waiter/barman who served us was very attentive.
    It was a lovely afternoon spent after the graduation.
    Thank you.

  • ((((* 13 December 2016 by Julie Hartup from Southampton

    Lovely huge pot of tea, followed straight away with sandwiches and cakes,me and my elderly gentleman who I care for only liked the ham and egg,would of been nice to be asked what fillings we like,as we left half of them,the scones with jam were very tasty ,was served by a friendly young lady

  • ((((* 12 December 2016 by David Sanders from Southampton

    Excellent food & great service.

  • ((((* 6 December 2016 by James Oakland from Southampton

    Menu selection was poor. Menu itself could of been better presented ( just an A4 piece of paper ) Had to send a steak back as it was mainly gristle but was dealt with very well. Overall a very good meal.

  • ((*** 6 December 2016 by Collette Abery from Gosport

    It was a bit of a nightmare from the very beginning...
    The waitress was rude from the offset, very abrupt in her manner and not customer focussed.
    We were waiting for our friend to come to arrive and so she delivered our food with only 3 settings despite telling her we had booked for 4, the tea was cold and we put in a request for ham only sandwiches for one of the guests but she delivered a variety of fillings despite requesting it at booking and reminding her at the table. We had to wait a further 15 minutes for the fourth guests food and at no point were we asked if everything was ok, the tea had gone cold again and we had to ask for a refill. I wouldn't recommend the afternoon tea at all.

  • (**** 29 November 2016 by Alison Cornell from Worthing

    Having been a long time returner to Grand Harbour, I was looking forward to the usual standard both in accommodation and dining. I was extremely disappointed. My main course was presented warm at best. The medium lamb was gristly and in parts not pink but red raw and because it was warm at best was greasy. I left over 2/3rd of it. The warm jus was tasteless and the beans , warm at best, cooled to cold very quickly. We were offered no bread before our starter arrived and we had to ask for water. Where was the maitre d'hotel? In the past he certainly would not have allowed adjacent tables to remain uncleared for the duration of our meal. What has happened to our one time favourite venue for a weekend shopping trip?
    We bought pre dinner drinks from the extremely busy bar with only one person serving. How could this one time premier hotel run out of orange juice and Diet Coke on any day let alone a busy Saturday?

  • ((((( 26 November 2016 by Kristy Smallpiece from Southampton

    Lovely food, lovely staff, lovely setting. The afternoon tea was delicious. Thank you.

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