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GONG - Shangri-La Hotel, The Shard

Level 52, Shangri-La Hotel, 31 Saint Thomas Street, London, SE1 9QU

((((* Afternoon Tea
Average
Main course: £58
Food spend: £58
Opening hours
Monday: 12:00 - 16:00
Tuesday to Saturday: 12:00 - 01:00
Sunday: 12:00 - 00:00

Excellent ! I have requested a table near from windows and got the place straight!!

Hein Thu 16 February 2017
from London

View all 279 reviews

Found on the 52nd Floor of The Shard, Gong at Shangri-La hotel is London’s highest cocktail bar. Enjoy afternoon teas and chic drinks while taking in unsurpassed views of London landmarks including Tower Bridge and the Tower of London, and the winding River Thames.

Showcasing a classic menu, afternoon tea at Gong includes freshly-cut sandwiches, homemade pastries, traditional scones with accompaniments, and tempting sweet confections. Dine in the plush, sultry dining room encircled by glittering floor-to-ceiling glass, with afternoon tea served from 12:00 - 16:00.

When the sun goes down, Gong in London serves a menu of cocktails, champagnes, wines and light meals, with a minimum spend of £30 per person. Guests are not required to make bookings when visiting Gong in the evening.

One of London’s most sought-after experiences, find afternoon tea at The Shard just a minute’s walk from London Bridge Tube Station. Please be advised that Gong Bar operates a 18+ age restriction.

GONG - Shangri-La Hotel, The Shard

Level 52, Shangri-La Hotel, 31 Saint Thomas Street, London, SE1 9QU

Contact +44 2072348000
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Customer reviews for GONG - Shangri-La Hotel, The Shard

4.1 ((((* (based on 279 reviews)
84% of diners recommend this restaurant
  • Food ((((*
  • Value ((()*
  • Ambience (((()
  • Location (((((
  • Service ((((*
  • Drinks (((()

Recommended for

  • afternoon tea (225)
  • views (192)
  • luxury (110)
  • romantic (95)
  • trendy (48)
  • business (31)
  • lunch (30)
  • private dining (27)
  • value (18)
  • dinner (17)
  • entertainment (15)
  • large parties (5)
  • breakfast (4)
  • al fresco (2)
  • child friendly (1)
  • ((((* 23 February 2017 by Amanda Postel from NewYork USA

    Very nice but not great food, hair found in a sandwich

  • ((((( 19 February 2017 by Anne Jones from South Wales

    Afternoon Tea at Gong was a delight! Fantastic service and a view to die for !
    Our waitress was Manon and she was very attentive and so pleasant. We would definitely come again .

  • ((((( 19 February 2017 by David Evans from London

    Lovely afternoon tea and then great cocktails. View is superb.

  • ((((* 16 February 2017 by Stephen Lockett from London

    Afternoon tea was very good with fresh sandwiches and the option of Champagne.
    Obviously the stunning panoramic view of London was magnificent and more than made up for the slow service

  • ((((( 16 February 2017 by Hein Thu from London

    Excellent ! I have requested a table near from windows and got the place straight!!

  • ((((( 15 February 2017 by Michael Eede from larkfield

    great

  • (**** 14 February 2017 by . from London

    Afternoon tea was terrible, the food was below average we barely ate, the staff were extremely rude. As for calling themselves a '5 Star' hotel - amateurs!! Took a friend for their Birthday, complete disappointment and ruined the Birthday. Will never return even if I was paid to go.

  • ((((* 13 February 2017 by Ciaran Allen from London

    Overall I was very pleased. Staff were very friendly and not afraid to have a chat. Booking was late lunchtime and it showed. Tables weren't quite clean, bits of food on the carpet under the table although glasses, plates and cutlery were spotless. Did have to remind waitress that we were still waiting on items. Overall a lovely experience

  • ((((* 12 February 2017 by Arasee Renganathan from London

    Luke warm

  • ((*** 9 February 2017 by Stacey Linstead from London

    I brought my friend to Gong to have the Afternoon Tea for her birthday present. I can't fault the location and the view. What I must criticise is the service, which is what really let the experience down. Our assigned waitress seemed completely indifferent to us. She didn't smile once, the menus weren't explained and we hardly saw anything of her. The bar wasn't especially busy so we dont know what else she was doing. I asked for extra savouries (I had the gluten free option and the portions are tiny in comparison to the regular food). It took an hour for these to appear and only after I'd asked when they were coming. She just said, rather huffily, that she'd already chased them up - they arrived moments after....
    For a total cost of £144 for two afternoon teas, we don't feel it's unreasonable to expect a more attentive service than the one we received. This really let it down, and the fact that 12.50% service is automatically added to the bill rather irks me, as it certainly wasn't earnt on this occasion.

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