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GONG - Shangri-La Hotel, The Shard

Level 52, Shangri-La Hotel, 31 Saint Thomas Street, London, SE1 9QU

((((* Afternoon Tea
Main course: £58
Food spend: £58
Opening hours
Monday: 12:00 - 16:00
Tuesday to Saturday: 12:00 - 01:00
Sunday: 12:00 - 00:00

Amazing day, fabulous afternoon tea everything was delicious but special mention to the beef & horse radish sandwich & tropical fruit tarts. Staff excellent facilities & views were amazing

Caroline F 02 October 2016
from Bristol

View all 212 reviews

Found on the 52nd Floor of The Shard, Gong at Shangri-La hotel is London’s highest cocktail bar. Enjoy afternoon teas and chic drinks while taking in unsurpassed views of London landmarks including Tower Bridge and the Tower of London, and the winding River Thames.

Showcasing a classic menu, afternoon tea at Gong includes freshly-cut sandwiches, homemade pastries, traditional scones with accompaniments, and tempting sweet confections. Dine in the plush, sultry dining room encircled by glittering floor-to-ceiling glass, with afternoon tea served from 12:00 - 16:00.

When the sun goes down, Gong in London serves a menu of cocktails, champagnes, wines and light meals, with a minimum spend of £30 per person. Guests are not required to make bookings when visiting Gong in the evening.

One of London’s most sought-after experiences, find afternoon tea at The Shard just a minute’s walk from London Bridge Tube Station. Please be advised that Gong Bar operates a 18+ age restriction.

GONG - Shangri-La Hotel, The Shard

Level 52, Shangri-La Hotel, 31 Saint Thomas Street, London, SE1 9QU

Contact +44 2072348000

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Customer reviews for GONG - Shangri-La Hotel, The Shard

4.2 ((((* (based on 212 reviews)
84% of diners recommend this restaurant
  • Food ((((*
  • Value ((()*
  • Ambience (((()
  • Location (((((
  • Service ((((*
  • Drinks (((()

Recommended for

  • afternoon tea (171)
  • views (150)
  • luxury (84)
  • romantic (72)
  • trendy (34)
  • lunch (23)
  • business (21)
  • private dining (20)
  • entertainment (14)
  • value (14)
  • dinner (12)
  • large parties (4)
  • breakfast (3)
  • al fresco (2)
  • ((((( by from London

    Amazing place beautiful food and lovely champagne

  • ((((* by from Ashford

    Food was good although felt the drinks we're overpriced.

  • ((((( by from London


  • ((((( by from London

    Fantastic when the weather is great. Food is deli, ambience and service high class. Would definitely recommend.
    It's pricey, but this amount includes unlimited tea and two plates of sandwiches. You won't leave hungry

  • ((((( by from London

    Amazing afternoon tea on top of the world.

  • ((((* by from Birmingham

    Afternoon tea was very poor and very disappointed with the cost. Wasn't value for money. Have had better afternoon tea at other hotels and restaurants.

  • (**** by from London

    I booked the afternoon tea as a gift for my husband as a wedding anniversary. So we were very looking forward to the whole experience.

    However we were both left with a huge disappointment. We both think the view on the 52nd floor was great, but the quality of the food was poor, the sandwich seemed to be prepared a day before as the edges were curved up and didn't taste fresh, the tea gone cold very quickly, the services were extremely slow. We were both sitting there with the cold tea for at least half an hour.

    When the new one was ordered, it took at least 20 mins to arrive. The waitress changed our cups but not the tea strainers even though I ordered a separate type of the tea. And she even pulled the hot tea over my legs. For a luxury hotel like Shangri-La, we were extremely disappointed at the service, the staff did not seem to be trained for a 5-star service, very lack of attention to details. Perhaps they feel they could get away with it with the view on the 52nd floor at Shard.

    When I told the waitress I was pregnant and half of the items on the menu I couldn't eat, I was given very limited choices of sandwiches, and they didn't taste great at all, I only liked the one with mozzarella with pesto, when I asked for more, I was told there was one portion left, and I was offered crisp kale and pork scratching instead, wow, a 5-star hotel snacks, I did accept the snacks as I was hungry but did feel any nice bar could have done better than that!

    Another let down is the bathroom facilities, for a restaurant on 52nd floor, could seat more than 60 guests, they only had 1 cubicle for ladies and 1 one gentlemen, seriously, it's so not well thought of, people go there for afternoon tea and expect to go to bathroom more regular than usual! I had to wait both times when I used the facility and it was not well maintained, definitely not a 5-star level.

    Overall experience was appalling for usand huge disappointment with Shangri-La. Will not recommend!

  • ((((( by from York

    Excellent service, great food, wonderful and friendly staff and that view...WOW!

  • (((** by from Fleet

    We had afternoon tea at the Gong, really enjoyed the sandwiches and cakes and the views were fabulous. However, for the price of the afternoon tea the service was not to the standard we expected. The tea was served and we received no further attention. It took a while to get someones attention to order more drinks and get the bill. Service is an important part of the afternoon experience and have found service at other 5 star hotels in London is much better by comparison, so found this a little disappointing at Gong.

  • (((** by from London

    Very nice but the tea was a bit stewed and not very hot

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