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GONG - Shangri-La Hotel, The Shard

Level 52, Shangri-La Hotel, 31 Saint Thomas Street, London, SE1 9QU

((((* Afternoon Tea
Average
Main course: £58
Food spend: £58
Opening hours
Monday: 12:00 - 16:00
Tuesday to Saturday: 12:00 - 01:00
Sunday: 12:00 - 00:00

Fantastic afternoon tea, the views are absolutely stunning, but the afternoon was made by the staff who are all an asset to the Shangri-La. From the porters to the bar manager (Fabio was an excellent host) we had an excellent afternoon so thank you very much for that.

Matthew Jackson 17 March 2017
from West Sussex

View all 299 reviews

Found on the 52nd Floor of The Shard, Gong at Shangri-La hotel is London’s highest cocktail bar. Enjoy afternoon teas and chic drinks while taking in unsurpassed views of London landmarks including Tower Bridge and the Tower of London, and the winding River Thames.

Showcasing a classic menu, afternoon tea at Gong includes freshly-cut sandwiches, homemade pastries, traditional scones with accompaniments, and tempting sweet confections. Dine in the plush, sultry dining room encircled by glittering floor-to-ceiling glass, with afternoon tea served from 12:00 - 16:00.

When the sun goes down, Gong in London serves a menu of cocktails, champagnes, wines and light meals, with a minimum spend of £30 per person. Guests are not required to make bookings when visiting Gong in the evening.

One of London’s most sought-after experiences, find afternoon tea at The Shard just a minute’s walk from London Bridge Tube Station. Please be advised that Gong Bar operates a 18+ age restriction.

GONG - Shangri-La Hotel, The Shard

Level 52, Shangri-La Hotel, 31 Saint Thomas Street, London, SE1 9QU

Contact +44 2072348000
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Customer reviews for GONG - Shangri-La Hotel, The Shard

4.1 ((((* (based on 299 reviews)
84% of diners recommend this restaurant
  • Food ((((*
  • Value ((()*
  • Ambience (((()
  • Location (((((
  • Service ((((*
  • Drinks ((((*

Recommended for

  • afternoon tea (241)
  • views (204)
  • luxury (117)
  • romantic (103)
  • trendy (51)
  • business (33)
  • lunch (32)
  • private dining (29)
  • value (19)
  • dinner (18)
  • entertainment (16)
  • large parties (5)
  • breakfast (4)
  • al fresco (3)
  • child friendly (1)
  • ((((( 24 March 2017 by Stephen Tuft from London

    Every thing was great can't find any faults

  • ((((( 22 March 2017 by Ana maria Gabinat from Stockholm

    Fabulous! We had a lovely afternoon tea!
    Sergiu was very attentive and service minded.
    GONG definitely rocks to the sky ??

  • ((((( 21 March 2017 by Justin Morgan from Melton Mowbray

    Excellent service, fantastic location. Sergio(?) our waiter was A1

  • ((((( 21 March 2017 by Sue Glass from West Malling

    LOVELY RELAXED ATMOSPHERE, ON A CLEAR DAY THE VIEWS WOULD HAVE BEEN SPECTACULAR FROM THE 52ND FLOOR, BUT MADE THE MOST OF THE DELICIOUS SANDWICHES AND CAKES AND IGNORED THE RAIN ON THE GLASS. EXCELLENT CHOICE OF CHAMPAGNE AND TEAS. A MOST ENJOYABLE EXPERIENCE.

  • ((((( 17 March 2017 by Matthew Jackson from West Sussex

    Fantastic afternoon tea, the views are absolutely stunning, but the afternoon was made by the staff who are all an asset to the Shangri-La. From the porters to the bar manager (Fabio was an excellent host) we had an excellent afternoon so thank you very much for that.

  • ((((( 16 March 2017 by Jason Campbell from London

    The staff and the location are amazing. He's got the wow factor. Most importantly I would differently come again

  • (**** 15 March 2017 by Serena Mcgiff from Ireland

    Probably the worst afternoon I have ever had and the most expensive.Waitress was not impressed that we arrived at 11.57am for a 12noon booking to start!!Started sighing when she saw us at the door and closed it again!It took quite a while for the food to come. I had pre-ordered a gluten free afternoon tea and the scones were still frozen and rock hard when they came. I gave them back to the waitress who informed me this was a common problem and that she would put them in the toaster while feeling them with her hands!!! Seriously this is 5star if i wanted a frozen toasted scone I would have bought one in tescos and did it myself. All of the rest of the food was very bland and quite tasteless, one of the sandwiches contained ham and tomato ketchup, it was ridiculous. The gluten free bread was not fresh either. The bar has an amazing view but seriously lacks a lot of class and professionalism.If there is a problem with the gluten free bread/scones make them yourselves or find a new supplier its really not rocket science!! We paid £64 each for tea with champagne and on top of that was a £16 service charge. All we were offered was one more piece of chocolate fudge brownie, to me my tray was a disgrace and I should not have had to pay for it, never mind loading the bill with an extra service charge as well. Will not be returning or recommending this hotel to anyone, complete rip off for what you get!!The Shangr-la in Sydney is 100 times better!

  • (((** 13 March 2017 by Anthony Aksiuk from Manchester

    We were really looking forward to our booking but felt very let down by the service we recieved. Once seated we were left to wait for a significant amount of time before being asked for our order. Then again once placed we waited nearly 1 hour before receiving our order. We also had to continualy try to get service from passing staff and were never asked or approached again by our host. To sum up a fantastic location let down very badly by the service.

  • (((** 13 March 2017 by Mrs M joyce from Essex

    We had aftetnoon tea views were amazing service was slow

  • ((((( 10 March 2017 by Ana Ventura from London

    My friends visiting from Toronto wanted to do afternoon tea and I thought why not do it from the tallest point in London! My friends were so impressed with the views – thank you for giving us such a great seat. The service was great, the food was tasty and the views were amazing. I will definitely return.

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