Cloud 23 - Manchester Deansgate
303 Deansgate, Manchester, M3 4LQ +44 1619372412
- Opening hours
- Sunday to Thursday: 11:00 - 01:00 Friday & Saturday: 11:00 - 02:00.
My first time @ Cloud 23, however, this was a birthday treat for my wife who has been previously. Made very welcome by the very courteous and attentive staff. Food quality and service was superb, I would have no hesitation in recommending to anyone - thank you!
18 March 2017
An ultra-fashionable hideaway on Manchester’s trendy Deansgate, Cloud 23 serves flashy bespoke cocktails and refined afternoon tea. A slick, penthouse-style setting, surrounding floor-to-ceiling windows frame panoramic views of the city.
Cocktails inspired by the city are served at Cloud 23 Manchester. Sample the subtle spices of a Sally Cinnamon, or the crimson-coloured Vertigo- a refreshing mix of Bombay Sapphire, pomegranate juice and lychee liqueur. An accomplished wine list and fine international beers are also served from the sweeping bar.
Offsetting the cosmopolitan cocktail mixes, Cloud 23 Deansgate presents a quintessentially British selection for afternoon tea. Towering assortments of dainty finger sandwiches, fresh scones and classic cakes like Victoria sponge and rich éclairs make for a crowd-pleasing selection.
In fiercely on-trend surroundings, Cloud 23 bar showcases lavish drapes and soft red lighting, offset by clean lines and a cool granite colour palette. Deansgate Rail Station is 3 minutes’ walk away.
Cloud 23 - Manchester Deansgate
303 Deansgate, Manchester, M3 4LQ
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Customer reviews for Cloud 23 - Manchester Deansgate
((*** 21 March 2017 by Susan Lynch from Oldham
This was a "Special" birthday treat for me off some friends. We arrived in plenty of time 3.30 pm, our appointment was 4.00 pm. We were taken straight to a table. Looking around there were plenty of other tables available, but not given a choice. The table was ok with a view over Manchester.
Our waiter came over to us straight away and asked what we would like. (wine, champagne, afternoon tea etc)
We ordered afternoon tea, no cheese for my husband and a bottle of red wine.
The afternoon tea spread was put in front of us and each item was described.
The presentation of the items....looked ok, but was not fantastic. in my opinion, the item the food was put on looked as though it has been reused without cleaning it as it was covered in fingerprints/hand and food marks. (Presentation is key in the food industry.)
Half way through the sandwiches, we called someone over to explain that the underside of the bread was soggy and was not acceptable.
We were informed that the items were made fresh each morning, when my husband pointed out that it was nearly 4.00p.m and that they had perhaps been sat there all day. They were replaced with freshly made ones, which were acceptable.
Once we started on the cakes, we found that again they were dry/stale as though they had been out all day, which we left on the plate. At his point, around 4.00ish, tables were being stripped down, which made us feel that we should hurry up to finish, so we decided to finish our wine, get the bill and leave. Cloud 23 did to be fair only charge us for one person and the bottle of wine.
Both my husband and I are used to the finer and better things in life and pay that little bit extra for quality and service, on this occasion, I felt that the quality was lacking.
((*** 20 March 2017 by Jane Lee from Stockport
Have been to cloud 23 a few time and each time it is slowly going down hill. The first thing that hits you is for a Hilton hotel how shabby the decor is. The manager is his usual smarmy entertaining self. The food had been prepared , whenever, dry. Didn't get pots of tea/coffee just a cup. No tea menu. Charged auto service charge which I asked to be removed , they did. I like to give my own tip , which is usually more then 10%, if I get good service , we didn't. Good view though! Which people go for.
((*** 20 March 2017 by Sophie Gritton from Manchester
Overrrated & overpriced
((((* 20 March 2017 by Kelly Jackson from Manchester
Great location & really nice setting
Afternoon tea was nice but I think there should be more variety from what I could see everyone else had the exact same things I think maybe some options would be better. It was a nice change but based on the selection of food I probably won't go again to eat the same things
((((( 20 March 2017 by Adele Cox from Stockport
Didn't eat, but the guest list reservation provided us with fabulous seats
((((( 19 March 2017 by Eddie from Manchester
Excellent from arrival to departure. The food was superb and the service top notch..The venue could not have been better. The staff took the trouble to present my young son with a birthday gift of fresh fruit and a happy birthday wish on a slate.
((((* 19 March 2017 by Rob H from Manchester
Had afternoon tea here on a Saturday afternoon at 3pm.
The service and food were excellent. Good vegetarian options.
The restaurant has good views of the city although the glass viewing floor is small and heavily scratched.
The disappointment was with the ambient bass from the music that was being pumped out.
Also no moisturiser in the restroom.
(((** 18 March 2017 by Joanna Edmondson from Manchester
To book was fast and very reliable
((((( 18 March 2017 by Catalina Murillo from Doncaster
Delicious afternoon tea, excellent service and great atmosphere! We really enjoyed our first traditional English tea experience.
((((( 18 March 2017 by Jade Hoyes from Manchester
We had an amazing time!! Staff were extremely friendly and made an extra effort as it was my mums Birthday. Already planning our next visit :)
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