map placeholder

Busaba Eathai Westfield London

Southern Terrace, Shepherd's Bush, London, W12 7GA

(((** Thai
Main course: £10
Food spend: £25
Opening hours
Monday - Thursday: 12:00 - 23:00
Friday - Saturday: 12:00 - 23:30
Sunday: 12:00 - 22:00

We enjoyed all the foods that we ordered yesterday. All of them are delish. I wish we have the option to order just the fried chicken without the rice just like before. But over all, the food and service are excellent.??

Chrisele Medina 24 May 2016
from London

View all 18 reviews

Inside the hugely popular shopping centre at Shepherd's Bush, Busaba Eathai Westfield London is a perfect pitstop for casual Thai dining. A great range of eclectic recipes are served, along with colourful cocktails and Thai beers and spirits.

Flavoursome delicacies from across Thailand are served on the Busaba Eathai menu. Aromatic noodle soups include tofu and glass noodle, made with fresh oyster and wood ear mushrooms, while celebrated pad thais pack in smoked chicken, king prawn and shiitake. Mouth-watering curries are rich in colour and perfectly spiced with the likes of banana peppers, Thai aubergine and bamboo shoots. For those just after a quick bite, there are small sharing plates of specials such as Thai tacos, chicken lollipops, and soft shell crab.

Sweet treats on the dessert menu at Busaba Eathai London include exotic flavours like pandan roll with coconut ice cream, passionfruit mousse, as well as rich banana fritters and gluten-free crème brûlée. There are Thai beers and spirits, colourful juices, as well as signature cocktails made with exciting additions like rice tea, mango lassi and mulled lemongrass wine.

A great getaway from the bustle of the shopping centre, Busaba Eathai Westfield London is a 5-minute walk from Shepherd's Bush Market Tube Station.

Busaba Eathai Westfield London

Southern Terrace, Shepherd's Bush, London, W12 7GA

Contact +44 2032491919

Make a booking

See all restaurants in London

See all restaurants in Westfield Shopping Centre

Customer reviews for Busaba Eathai Westfield London

3.2 (((** (based on 18 reviews)
72% of diners recommend this restaurant
  • Food ((((*
  • Value ((()*
  • Ambience ((((*
  • Location ((((*
  • Service (((**
  • Drinks ((()*

Recommended for

  • dinner (8)
  • lunch (7)
  • value (3)
  • afternoon tea (2)
  • entertainment (2)
  • large parties (2)
  • private dining (2)
  • romantic (2)
  • al fresco (1)
  • trendy (1)
  • views (1)
  • (**** by from London

    We asked for the papaya salad, specifically requesting it be made vegetarian. Unfortunately, we discovered at the end that there was dried shrimp in it. We were told that the staff were new and still being trained and that they did not know that they had to ask the chef to not put in the shrimp for it to be vegetarian.
    Additionally, we had some vegetarian spring rolls left over which we took home. However, the next day they smelt quite bad, as though they had been fried with other non-vegetarian food.

  • ((*** by from London

    Disappointing. Used to go to original Busaba Soho and loved it.
    The food was nothing like the standard I remembered. Pandan chicken so so greasy and in small pieces. Thai beef salad nothing like a Thai beef salad.
    Service poor, had to keep asking for bill and for attention. Got a different wine than the one we ordered. Meal just plonked on table, not to person who ordered. Outdoor area humid and unpleasant owing to plastic screens.
    Won't go back.

  • ((*** by from London

    The deal was very restrictive in terms of ordering choice. So we had to go alacarte. In future make the menu clear if you are going to restrict.

  • ((*** by from London

    The restaurant can accommodate bookings of up to 12 people per table as these can't be moved, but we were never advised of it until we made it there. When discussing this with the staff upon arrival we were treated rather rudely and told we'd have to go elsewhere if we wanted a big party.

    As it was late we decided to stay and ask for more services for all eating, we had to repeat this request several times until another rude member of the staff came round and shouted at those who needed it as we were talking and didn't realise the lady had brought the cutlery.

    When ordering drinks we said we needed more time and we had another rude response saying that the drinks menu had been on the table all along.

    Ordering the food took nearly an hour until we were able to get someone's attention, even though the restaurant wasn't half full.

    When they brought the dishes they again shouted at as they were asking pretty much 'is this yours?' And we asked what it was...

    From that point on trying to get someone to order more drinks was a mission and even if ordered they were forgotten.

    And once again to pay we were kept there for a very long time. We got there at 8.30 and left at 11pm... and we all had only on dish...

    The food however was very good and i would consider take away from here.

  • ((((* by from London

    We enjoyed all the foods that we ordered yesterday. All of them are delish. I wish we have the option to order just the fried chicken without the rice just like before. But over all, the food and service are excellent.??

  • ((((* by from Glasgow

    It was OK and as a coeliac I appreciated the menu annotation for gluten free. Was disappointed with the choices - pretty limited

  • ((((* by from London

    Very good customer service, warm welcoming
    Food is fresh
    I enjoyed myself and happily come back to dine. I would recommend this place

  • ((((( by from London

    I thoroughly enjoyed my lunch time menu. Dishes were delicious and well prepared and presented.

  • ((((( by from London

    Our water was more than helpful and hardworking! Very patient and friendly.

  • (((** by from London

    Not totally pleased I had asked for noodles without nuts somehow the waiter still arrived at the table with nuts on my plate (baring in mind I have an allergy) to make it worse she couldn't even speak English when I asked her what it was! Other than that everything was okay but I wouldn't revisit I will keep to your busaba in Kingston next time!

Nearly done! Please enter your details

  • Guests:
  • Date:
  • Time:
  • Menu:
Change Booking reference:

Your Contact Details

  • Name:
  • Email:
  • Phone:
* required
Please enter your first name
Please enter your last name
Please enter a valid email
Please enter your phone number

Please email me the latest promotions and deals from

By completing this booking, you are accepting the Terms and Conditions associated with it.


Booking confirmed

An email confirmation has been sent to

  • Guests:
  • Date:
  • Time:
  • Menu:
Change Booking reference:

Restaurant details

Book this restaurant again Close and return to restaurant


There was an error completing your booking.
This table is no longer available or cannot be booked at this time. Please search for a new table.

Nearby restaurants

Book this restaurant