63 - 64 Frith Street, London, W1D 3JW +44 2036417636
- Main course: £17
- Food spend: £50
- Opening hours
- Lunch, Monday to Saturday: 12:00 - 14:30, Sunday: 12:00 - 15:00. Dinner, Monday to Thursday: 17:00 - 23:00, Sunday: 17:30 - 22:30.
Great service, delicious cocktails and a FANTASTIC tarte au tatin!
15 November 2014
from London Borough of Southwark
Inventive contemporary European bistro-style cuisine has earned Soho’s Arbutus bistro deluxe restaurant a much deserved Michelin star. The multi award-winning restaurant serves charming and flavourful French and European dishes in a smart and sophisticated setting.
With imagination and creative flair, Arbutus restaurant London serves staunchly seasonal dishes alongside plats du jour. Whilst ever-changing, the Arbutus menu often features favourites such as the Cornish mullet with soft herb risotto, saddle of rabbit with caramelised endive and the slow cooked Scottish beef with roast salsify. Desserts include cold chocolate fondant with salted caramel ice cream and appealing morbier cheese. Arbutus restaurant Soho also boasts an selective, cosmopolitan wine list of around 50 labels, with all bins available in 250ml carafes.
In relaxed and intimate surroundings, Arbutus restaurant London is a sleek and seductively-lit restaurant, with plush leather seating in its long, spacious dining room. Arbutus London is just a 5-minute walk from Tottenham Court Road Tube Station.
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63 - 64 Frith Street, London, W1D 3JW
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Customer reviews for Arbutus
(((** 19 January 2015 by Craig Burch from London
The food was cooked perfectly and was very succulent
(**** 10 January 2015 by Louise from London
Definitely not worth a Michelin star! Food close to uneatable. The starter was OK, but that's all. As for the mains, the cod was OK but nothing special, and the lamb was literally uneatable due to enormous amounts of salt. We complained and received a glass of wine each as compensation, but this did unfortunately not make up for the bad experience and the fact that my partner couldn't finish his meal.
The service was far from Michelin-starred, upon arrival they could not find our booking despite us showing the confirmation email that we had received. Once seated you have to fight to get the waiters attention if you would like to order and the plates are thrown with a noise on the table without any further look from the waiter, you don't have time to ask what is on your plate before the waiter is gone.
To us it was incomprehensible how this restaurant can have a Michelin star, neither the food nor the service live up to the level of a Michelin starred restaurant. I am really sorry to say so, but even the food and service in our local pub is better.
(**** 6 December 2014 by M.B. from Guildford
I've not idea how this restaurant got a Michelin star?!!
Maybe the fact that we had booked through Bookatable had something to do with the poor food we were presented?..but a restaurant with respect for itself should treat all customers the same! We had assumed it a fairly safe bet to eat a tasting menu in a Michelin starred restaurant. What a scam it turned out! A very disappointing experience from start to finish on what should have been a special evening.
When we arrived we were kept waiting... first for staff to appear, and then another 10 mins because they'd forgotten to put in our booking. Half empty restaurant.
We had booked a four course tasting menu - and was given choice of two starters and two main courses with a cocktail to start. The cocktail was supposedly a Cosmopolitan but it was no more than watery juice and we couldn't drink it. When we said we didn't like it we were not offered anything else. Instead we bought a bottle of white wine which was OK.
One of the starters, rabbit, was just OK but fiddly to eat, and the other starter unfortunately was a rather bland lukewarm soup. The orders got mixed up, so one of us got their starter when the others had finished, and bread was only served in the middle of our starters.
The cod was nicely cooked, and tasted nice - but the plate looked messy, however, the cod looked a lot better than the lamb dish, which had a piece of lamb (nice enough in taste) but with not much more on the plate other than a handfull of spinach leaves, literally just taken out of a bag and thrown on top of the meat, hiding it... No presentation what so ever!!!
The third dish on this Michelin starred restaurant's taking menu was a bit of creamy cheese spooned onto a plate with a blob of sticky jam!!! Not a nice cheese either unfortunately, and no cracker or bread.
The dessert was a kind of spiced mushy apple with a yellow and white creamy substance on top - although we were hungry only one of us managed to eat this.
((*** 4 December 2014 by Alison Stoddard from London
V poor service ok food
((((* 3 December 2014 by Russell Phillips from Belgium
Front of desk staff (two females) a little sombre compared to the up-tempo casual atmosphere of the restaurant. Staff quite efficient but apart from the first glass of wine they poured from our bottle, we had to pour subsequent glasses ourselves, which is a little sub-par for a restaurant like this. A very busy restaurant, not recommended for a quiet tete-a-tete. Food was excellent and the tasting menu was reasonably good value for the money.
(((** 3 December 2014 by Kate Proffitt from London
We were greeted by a very friendly hostess at the counter who looked after our bags and showed us to our table - this was great.
Once at our table we were served by a lady who was fine, but not the standard I would expect of a Michelin starred restaurant, as her attitude was pretty disinterested and she did not go the extra mile (for example I had to ask her twice to check on one of the ingredients of a cocktail which I might be allergic to).
The food itself was fine, but again not Michelin starred. In fact I have had better food in my local gastropub. The leek and potato veloute was nice enough, but the main courses were distinctly average (with cod and duck lacking in decent flavours), followed by a cheese course with some celery and chutney, finally a chocolate mousse concoction which again was pretty average.
On the whole it was a pleasant enough meal, but I would not recommend to anyone and I do not think worthy of a star. I have also been to their other restaurant les deux salons which was equally lacking in the finer details, so will not be looking to try their third restaurant Wild Honey on the basis of my recent experiences.
(((** 2 December 2014 by Geoffrey King from London
Food was good. Excellent velouté, chicken and tallegio, disappointing moelleux (no runny chocolate centre) and nice cocktail and wines. But the noise levels were unbelievably high and would not return for this reason.
(**** 26 November 2014 by Tony Cooke from London
Very disappointing food,charming waitress but not very knowledgeable about the food.
(((** 26 November 2014 by Honorine Nhingpannha-palomba from London
We had dinner at Arbutus on a friday night and had a set menu which was a good value. The cocktail included in the price wasn't of great quality whereas the food was very good. The restaurant was very busy, and loud, the staff overwhelmed with work, not really the ambiance I would expect from a Starred Michelin restaurant.
(**** 25 November 2014 by Eric Fiesco from London
Upon entering the restaurant the 2 ladies greeting customers seemed unable to find my booking even though I'd called a few minutes before because we were stuck in traffic. When they did find our booking the lady said: oh they're bookatable. Implying, it seemed, that we were a lesser customer. I was also reminded at least 3 times that the table would be needed by 9 pm we'd arrived at 7:15 rather than 7 due to traffic but I'd called the restaurant and yes they reminded me on the all that they'd need the table by 9 pm. I understood the first, the second and indeed the third time. Moreover the 2 ladies who greeted us were very young one dressed in seemingly the uniform worn by the other staff but the 'non waiteress' wore a flowery Laura Ashley esque dress with a cardigan that was utterly out of place. When we sat down I asked for the a la cart menu.... I had to ask for a second menu shortly after. It seemed my fiancée wasn't to see said menu. Shortly after and I mean within 2 minutes the bread arrived, the brown was fine but the white bread was rock solid. They then got our starters wrong and brought 2 of the same (mackrel) but the manner I which the waitress apologised was embarrassingly naive a d this was the theme throughout. Almost childish behaviour from the waitress. She then got the cutlery wrong giving me a stake knife for my fish main, informed me I would be having the John Dory when I'd ordered the cod. Clearly she had no idea what we were having because she asked my fiancée what was she havine for mains. Neverthe less the food was very nice but I noticed that when I went to the bathroom my napkin was not rearrange or put on my lap when I sat down. However a couple next to us who were having the a la carte menu had a very different service, the staff were attentive with them and upon sitting g at the table had their napkin folded on their lap. Finally after we'd had a bottle of wine I asked for 2 additional glasses I was reminded of the time left again